Answers to Frequently Asked Questions

What experience and skills do staff members have?
Care Connect SA has a diverse staff team with hotel management, healthcare, social work, and youth work expertise. They are registered members of professional associations such as AHPRA, ACWA, and AASW. This ensures a comprehensive and skilled approach to supporting and caring for individuals with disabilities.

Our support services are personalised for your needs and provided by qualified support workers. Our services include the following:

  • Accommodation / Tenancy Assistance
  • Assistive Products for Personal Care and Safety
  • High-Intensity Daily Personal Activities
  • Personal Mobility Equipment
  • Assistance in Coordinating or Managing Life Stages, Transitions & Supports
  • Daily Personal Activities
  • Assistance with Travel and Transport Arrangements
  • Specialised Positive Behaviour Support
  • Assistive Equipment for Recreation
  • Community Nursing Care
  • Assistance with Daily Life Tasks in a Group or Shared Living Arrangement (SIL)
  • Innovative Community Participation
  • Development of Daily Living and Life Skills
  • Household Task
  • Assistive Products for Household Tasks
  • Communication and Information Equipment
  • Participation in Community, Social and Civic Activities
  • Therapeutic Supports
  • Group and Centre Based Activities
We are incredibly pleased to work as per your requirements and are flexible with the plan requirements.
Our staff comes from various ethnic backgrounds and speak Hindi and Punjabi other than English.
How does the provider check for the quality of delivery by staff?
The provider ensures the quality of delivery by staff through a rigorous evaluation process. This involves regular performance assessments and feedback mechanisms to monitor staff competence and adherence to established standards of care. Training and development programs ensure staff members stay up-to-date with best practices and provide excellent service quality.

Contact us by phone or email
Contact number: 0414 650 266
Email: careconnectsa@gmail.com

Our staff undergoes comprehensive and ongoing training to ensure they provide the highest quality of care. They receive training in various areas, including patient assessment, medical procedures, and emergency response. This continuous education and skill development enable them to deliver evidence-based, compassionate, and culturally appropriate support to the individuals we serve.
Before providing any services, we will discuss and agree upon the cost based on the NDIS rate structure. The service cost may vary depending on the services provided.
Our services are not limited to the NDIS. We provide service to the general public.

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